Our Catchups System
We run all courses with a Catchup element, whereby if you know you will have to miss a class in your course — and let us know in advance — for illness, holiday or any other reason, you can Catchup at any of our other classes, space permitting. You need never miss a Pilates class.
Catchups must be taken within the current term. Only in exceptional circumstances will we endeavour to carryover Catchups to the following term. All Catchups must be taken in the current year (ie, September to August): Catchups leftover at the end of our year will be forfeited.
The way to contact us to let us know that you will miss one of your regular classes, and book your Catchup space is by following this link here.
Please make sure you specify the exact time/day/date/venue of the class you will miss, and likewise the exact class you would like to Catchup in, with alternatives where possible.
To allow us to administer the Catchup system, we need 24 hours notice of a missed class to be able to guarantee a Catchup space, though we will do our best to help even without 24 hours notice.
Note: you must check first with us whether the Catchup class has room. If you arrive without checking, you will be turned away if there is no space.
Note that — due to small class size guarantees — our Absolute Beginners Courses are not included in the Catchup system, although we do try to help where possible.
